1. Please email your name, order number (if known) and reason for return (defective and need replacement) to support@BestHairStraighteners.net
2. We will email you a Return Merchandise Authorization (RMA) number. This RMA number must be visible on the outside of the package.
3. If possible, re-use your original shipping box and packing materials to carefully secure your merchandise.
4. Address your package to:

Best Hair Straighteners

65 Auburndale Drive

Thornhill, Ontario

L4J-8W8, Canada

1. For your protection we recommend you ship via UPS, insured Parcel Post, or some other traceable ship method. Be sure to keep your receipt and tracking information. If possible email us at support@BestHairStraighteners.net the tracking number.
2. Your credit card company may take up to 30 days to process your transaction; all transactions should be complete within one full billing cycle.
3. If you received damaged or incorrect merchandise, contact a Customer Service Representative not later than 5 business days after receipt at 1.866.610.8482. or via email at support@BestHairStraighteners.net.